If your computer came with Windows 7 preinstalled then ideally for activation purposes you should use the Dell Reinstallation DVD wherever possible. You can also use the retail media if you decide to switch from the 32 to the 64 bit version of Windows 7 or vice versa. Is there any significant difference features missing from OEM Media? No they are identical. If you have a Dell Windows 7 Reinstallation DVD provided with your system then proceed to step 4 unless you are switching from 32 bit to 64 bit.
The Reinstallation DVD should look like the following:. Dell unfortunately are currently shipping almost all of their systems without Reinstallation DVDs. For US customers there is an online request form for Reinstallation Media. For those customers not in the US you will need to contact Dell technical support and ask for one. The customer numbers are available here. This is the most recommended route. To improve the experience for customers from the rest of the world.
Also see my poll here. Note: For netbooks or systems without an optical drive or a damaged optical drive you will have to convert the Reinstallation DVD into a Reinstallation USB as instructed here. Once you have the Upgrade product key use the Media in Step 3b. If you are a student be sure to look for a heavily discounted Student license of both Windows 7 Upgrade and Office Professional plus. Download the correct. Use the Microsoft.
I recommend installing Microsoft Security Essentials with the latest definition immediately after the Service Packs and Internet Explorer 9 to ensure your system is protected upon first connection to the internet. I have found significant performance boosts by installing the Service Packs before any additional drivers. If using the Digital River. Ensure that only 32 bit files are used for 32 bit installation media and 64 bit files for 64 bit installation media.
Go to the Dell Support page and select Drivers and Downloads. Select your model and Operating system. Avoid inputting the Service Tag as its not working correctly for many systems and omitts critical drivers.
Do not select Download Manager it is generally problematic. Instead select single-file download and press next. If you get the following error message:. Change the last false to true. This time select Single-File download and it should now work. Once done press back several times to return here:. Ensure it looks the same as before number of categories and number of drivers under each category , if not change the OS to BIOS and back to Windows 7 64 bit. I find in several cases drivers disappear.
I recommend saving each driver in an appropriately labelled folder and adding a numeric prefix to the folder See Step 5c for more details about the recommended driver install order. This will ensure that you install the drivers in the recommended order. Dell Drivers and Downloads Page is currently under maintenance so post here if you experience some issues downloading the drivers.
If you have obtained all the drivers from Step 5a then proceed to Step 5c. The Drivers may also be found on the Dell ftp website. The Dell FTP website has direct links and tends to be less buggy than the drivers and downloads page but the downside is that it isn't updated as frequently. Look here if you are having issues with the Drivers and Downloads page also note that sometimes the Dell FTP website has drivers for additional operating Systems e. Select your type and then model number.
We will take the Inspiron desktop and install Windows 7 64 bit for example. On the Dell ftp website the user should generally ignore Legacy Drivers but its sometimes worth checking especially if the user is looking to install an unsupported Operating System.
The user should download only the latest drivers for their system which correspond to their Operating System. However ensure that the OS you wish to install is under the supported OS in this case we would want revision A00 for Windows 7 64 bit and not revision A04 for Windows Vista 64 bit. Finally one thing to note is that certain categories, in particular Network Wireless Card and Video Graphics Card were customisable and have several variants, you must select the correct ones for your system.
Downloading from the ftp website is faster but designed for advanced users. However due to the sorry state of the drivers and downloads page I recommend all users to use the ftp website. Pay attention to driver install order Step 5c. All the drivers should be downloaded and saved to a USB stick. The way this guide is intended Steps are preparation for installing Windows so the user has everything they need when installing Windows.
This is why Step 5 downloading drivers and Step 10 installing drivers are independent. If however the user has already attempted to install Windows likely they won't be able to access the internet to get the drivers and will need to use a working system to download them. If you are planning to install Windows 7 and see that there are no listed Windows 7 drivers available for your system.
Note that:. There are few exceptions to this rulein particular bluetooth which integrates with Windows Explorer. If you only have XP drivers listed then ask on the forums for assistance; however if Vista or 7 drivers are unavailable for your system it is likely you will get a low Windows Experience Index running these operating systems on your hardware, so I would not recommend switching in this case.
There are a couple of unofficial driver sets listed for selected laptops and desktops provided by me. These are likely to work but theres no g uarantee. When downloading drivers for a clean install I recommend using the same folder structure as me to prevent confusion and to ensure that you install all the drivers in the correct order. S ee here for more information about Dell Desktop Software. Not all systems will have this. Note there are the drivers and the applications.
The applications should increase system performance. If a full installer isn't present then it is likely the preinstallation drivers see Step 6. Video Driver - Under Video. Generally there are several variants for Video Driver e. Ignore any for TV tuners at this moment. There may be a few variants of graphics cards for a laptop and you must select the correct ones. I n desktops if there is no dedicated graphics card in the card slot, then they have the onboard generally Intel driver.
Generally there are several variants of graphics card per desktop model and you need to pick the correct one. Conexant Drivers - Under Communications. Drivers for Modems are often natively included in Windows 7 if its not there don't worry. Modems are becoming obsolete also. For newer systems if modem drivers exist, they may fail to install as a modem is not present. As modems are becoming obsolete the modem is not always installed as default for a Windows 7 laptop. Network Ethernet Driver - Under Network.
Sometimes Intel, Atheros but the later two can be the wireless card. Wireless Card - Under Network. Not present for all Desktops but most that come with Windows Vista or later will have a wireless card included. There are generally several variants of Wireless Cards and you will need to pick the correct one. For some newer systems the wireless and bluetooth card are one and the same. Touchpad usually mentions Synaptics or Alps - Input. Generally for laptops only. There may be additional drivers if you purchased a non-standard keyboard for a desktop e.
Audio - Under Audio. Ensure you install any drivers before Audio Applications. Again pick the correct one for your system, there is generally not that many variants in the Audio.
This is a dedicated soundcard. There will be a driver available but you may be able to get a later driver from the Creative Website. There is sometimes also Creative Applications available for the onboard Audio. Many systems don't have these and are only added via customisation. Bluetooth If applicable - Under Network. For some newer systems the wireless and bluetooth card are one and the same and the driver will be installed alongside the wireless driver.
This is for the power settings and Fn keys. Usually this is for laptops only. Webcam Driver found - Under Input. For many laptop systems the Webcam Driver is included in Windows 7. Most desktops won't have a webcam driver or will use a dedicated Logitech or Creative webcam which can be downloaded from the perspective vendors. Note for desktop systems with a webcam integrated into the monitor, the webcam driver may be found bundled with the monitor driver. Installation of the monitor driver will install the webcam.
Mobile Broadband Drivers - under Communications. Most users don't have these but the drivers are there for users that do. These are the main drivers and I have tried to give a basic guide to cover all systems.
There will of course be some other variants from model to model and customisations within the same model such as mobile broadband cards, TV tuners and other drivers depending on your systems configuration. There may also be security drivers for Latitude and Optiplex series. The check for any missing drivers is via the Device Manager Step 12 and you should post on the Microsoft OS forum if you run into problems there.
These can be updated if you wish but I would recommend leaving these well alone. Sometimes if these updates go wrong, things seriously break. If you have no problems with any of these devices then leave them be.
You may look through Applications to see if you find anything else useful. The BIOs can also be updated see Step 17 for more information about this. In the case where newer hard drives are fitted several errors may occur during Widnows 7 Reinstallation:.
Downloading the. You will need to extract the file with 7zip as shown. First download and install 7zip from here , selecting the 32 bit. Look in this folder for a F6flpy-x86 32 bit or F6flyp-x64 folder 64 bit and copy this to a USB stick. Select the correct one to match the version of Windows you are installing.
Note if there are additional folders and a setup. Note some of the items under "SATA Drivers" are applications these should be installed alongside the system drivers. See the downloads page below for example. The 2 Applications should be installed at the end of the installation while the two drivers should be loaded onto the USB stick.
The 2 Firmware may be installed at the end of the installation if desired. For the Intel Drivers the F6flpy-x86 and F6flpy-x64 should be offered as seperate. Download the correct one and extract it with 7zip then copy the extracted folder to your USB stick. If you get one of the error messages above start a new post in the Disk Drives forum stating your model number, your type of hard drive if you know, for example if you purchased one and what Operating System you have tried to install.
In addition it may be worth mentioning what SATA drivers you have attempted to use. Step 7a is for advanced users, most regular users should skip it. Not all systems have card readers. DBAN will then load. The easiest way to use DBAN is by typing autonuke and then pressing enter. You should get these two screens. DBAN will then begin to securely format your hard drive. Note DBAN can take a very long time to securely format a large capacity hard drive. When completed you should get a screen like this.
Hopefully it will say DBAN succeeded although sometimes it mentions an error. Most of the times that it has mentioned an error to me it has actually fully formatted the drive and ran for the same length of time as it should i.
You may also re-enable the UEFI and secure boot. Note using DBAN may sometimes cause some issues with product activation if using upgrade product keys as the original version of Windows is not there.
Some people have reported that a double install of Windows 7 will work in this case see here. Others reinstall the old operating system, activate it and then proceed with a clean install Windows 7. This step is only for systems shipped with Media Direct.
These systems will have a MediaDirect button in close proximty to the power button as shown below. If your system doesn't have this button skip this step. The partitions for Media Direct must be set up before the installation of Microsoft Windows otherwise pressing the Media Direct Button while the system is powered down can corrupt your Operating System. It should look like the following:.
Power down your computer. Select option 1 recommended or option 2. Note: The application must be installed after the system drivers while on the Windows Desktop Step Ensure everything documents and the downloads listed above is copied over onto the external hard drive. Note: It is recommended to unplug any unecessary peripherals You need keyboard and mouse. Note: Where possible use USB 2. Note: Ensure that the keyboard and mouse are plugged in USB 2.
Note: For systems with only USB 3. Select Dell and your model then download. You can also download W7 and all the other software listed. Best regards, U2. Post Reply. Top Contributor. Dell Support Resources. Latest Solutions. Can't find what you're looking for? Any install discs for external devices such as a printer and internal devices added to your Dell computer after purchase.
When you did not receive installation media disk with your Dell computer, refer to Dell Knowledge Base article How to create and use the Dell Windows recovery image.
You may also be asked for a product key for your version of Windows. Dell recommends backing up your files and data to an external hard drive, DVDs, CDs, or other removable storage media on a regular basis.
Except for the monitor, keyboard and mouse, disconnect any nonessential external device, including:. For each external or internal devise you added to your computer after purchasing from Dell, refer to the documentation that came with the device for reinstallation instructions. Some devices require you to install the associated software before connecting the device to your computer. For information about how to restore your data, refer to Microsoft Knowledge Base article, " Back up and restore your PC.
Support Wissensdatenbankartikel. Artikelnummer: Druck E-Mail English. Explore this page to learn how to factory reset your Dell computer and resolve any issues you have with your Windows 7 OS not working properly. Zusammenfassung: Explore this page to learn how to factory reset your Dell computer and resolve any issues you have with your Windows 7 OS not working properly.
Weniger anzeigen Explore this page to learn how to factory reset your Dell computer and resolve any issues you have with your Windows 7 OS not working properly. Artikelinhalt Artikeleigenschaften Diesen Artikel bewerten. NOTE: Any software installed after the restore point is removed and you must reinstall it. My Dell in 99 seconds: System Restore from inside Windows 7. NOTES: When the most recent restore point does not resolve the issue or fails, select the next older restore point. When no restore point resolves the issues, all of them fail or none are listed, refer to the Using the built-in Dell Factory Image Restore partition tab in the Windows 7 Does Not Start Correctly or at All section, as other actions are needed.
When the Advanced Boot Options cannot be accessed after several tries, proceed to the Manually reinstall the Windows 7 Operating System tab as your Operating System may be too corrupted to use this process.
When no restore point resolves the issues, all of them fails or none are listed, refer to the Using the built-in Dell Factory Image Restore partition tab as other actions are needed.
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